Accessibility Statement

Lugo Brothers is committed to providing an experience which is open, inclusive and accessible to the widest possible audience, regardless of technology or ability. Lugo Brothers is dedicated to offering a quality online experience and is actively working to improve its website, www.lugobrothersuk.com (the “Website”), to ensure it is always accessible and usable.

To ensure you have the best possible experience, we recommend using the one of the latest internet browsers available from Chrome, Internet Explorer, Safari or Firefox.

Lugo Brother’s Commitment to Website Accessibility

As part of our commitment to being open and inclusive, we seek to provide a website that is accessible. Lugo Brother’s focus is not only on ensuring access to the widest possible audience but also, in ensuring ongoing maintenance of the website’s accessibility features.

Our website endeavours to comply materially with Level AA of the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (“WCAG 2.1”). The WCAG 2.1 Guidelines assist in making web content more accessible to users with disabilities and currently remain the generally-recognized guidelines and/or standards for users with a wide range of disabilities including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Accessible Features

While our website has been created to be usable ‘as is’, a user can enhance the experience by customising their computer to suit their individual needs – for example: to have the site spoken to them, to change its colour-scheme, or increase the size of its text.

The WAI’s Better Web Browsing: Tips for Customizing your Computer has information on these customisations (achieved by using accessibility features already on your computer, smartphone or tablet, or through installing assistive technologies).

To ensure you have the best possible experience on our website, we would recommend that you use one of the latest versions of internet browsers available from Chrome, Internet Explorer, Safari or Firefox.

Accessibility Questions/Feedback

As we maintain material compliance with the WCAG 2.1, we welcome questions and/or any feedback our users may have regarding accessibility. Please do contact our customer service team. If you do encounter any specific accessibility issues, please do specify the specific web page/URL in your email. This will help us to evaluate and address your concerns more promptly.