Signature Print T-Shirt

This eye-catching piece delivers a high-contrast of detail. It features our iconic signature logo. Cut in a regular fit, the T-shirt is now available.

UNITED KINGDOM

Delivery Type	Delivery Time	Cost
Standard Shipping (Above £60)	2 - 4 working days	FREE
Standard Shipping	2 - 4 working days	£3.95
Next Day	1 working day (Order before 12pm)	£5.99
Saturday Delivery	Order before 12pm Friday	£8.99

INTERNATIONAL 

Delivery Type	Delivery Time	Cost
Express (Above $150/€150)	4 - 5 working days	FREE
Standard Shipping	10 - 15 working days	$15/€15

AFRICA

Delivery Type	Delivery Time	Cost
Express (Above £150)	4 - 5 working days	FREE
Standard Shipping	10 - 15 working days	£40

CENTRAL AMERICA

Delivery Type	Delivery Time	Cost
Express (Above $150)	4 - 5 working days	FREE
Standard Shipping	10 - 15 working days	$40

SOUTH AMERICA

Delivery Type	Delivery Time	Cost
Express (Above $150)	4 - 5 working days	FREE
Standard Shipping	10 - 15 working days	$40

REST OF EUROPE 

Delivery Type	Delivery Time	Cost
Express (Above €150)	4 - 5 working days	FREE
Standard Shipping	10 - 15 working days	€15

Shipping

• Orders are typically shipped within 1-2 business days depending on availability and credit verification.
  
  
• Order before 12pm for same day dispatch Monday to Friday. Pre-orders are excluded from this.
  
  

• Orders placed after 12pm will be dispatched the same or following day.
  
  

• Whilst we will do everything we can to meet the delivery times above, there may be factors outside of our control and we cannot guarantee delivery within this timeframe.  

For information on Returns please click here

Track Your Order

When shipping your order, we will send a confirmation email with your tracking number to confirm that your order has been accepted. For the latest on your delivery, please refer to the tracking number included in your shipping confirmation email. Alternatively, if you have a registered account with Lugo Brothers, you can find this information by ‘Logging in’: 

1. Log into your account. 
2. Under ‘Orders’ section. 
3. If the order status is ‘Order Shipped’ click on ‘View’ for the tracking information.   

Your order status may take up to one hour to update after your order has been placed.

Please select your preferred shipping destination for shipping options, delivery times, shipping costs and all other information. 

Once your order has been shipped, you can track the number located in your shipping confirmation email.

Taxes & Duties

International duties and taxes are determined by the shipping address entered at checkout. If taxes and duties are included in the price of your order this will be mentioned at checkout.

Alternatively, your order may not include taxes and duties. This means your parcel may incur customs duties and taxes by your local customs office. Please consult your local customs agency for more information. If applicable, you will be required to pay such fees upon receiving your order.

Terms & Conditions apply, please click here for more details.

Remote Areas

Deliveries to non-mainland UK addresses and remote locations (such as the Scottish Isles, Isle of Man, Isle of Wight, Northern Ireland and the Scottish Highlands) may take longer to reach you.

Methods

We accept:

• Visa
• American Express
• Mastercard
• PayPal
• Maestro
• Apple Pay
• Google Pay

If you pay using PayPal, the PayPal Privacy Policy will also apply. This sets out how PayPal collects, retains, processes, shares and transfers your personal data when you use PayPal’s services.

Pre-orders

Certain products that are not immediately available to purchase may be displayed on lugobrothersuk.com. These items can be pre-ordered to secure them once they become available. Payment will be taken when or shortly after your order is placed.

Estimated delivery times will be communicated to you before you place your order and when you receive acknowledgement for your order.

You can cancel your pre-order at anytime up to the item’s dispatch, please contact us here.

If you have registered an account with us please login to cancel your pre-order.

Our usual return conditions apply provided the item is not personalised or pierced jewellery, in which case the item cannot be returned or cancelled.

Click here to view our returns page. This does not affect your statutory rights.

Notify Me When Available

Where certain items are ‘unavailable to purchase at present time’ on lugobrothersuk.com or via the Lugo Brothers app, you may be given the opportunity to ‘Notify Me When Available’.

If you choose to ‘Notify Me When Available’ Lugo Brothers Customer Service will notify you as soon as the item is available to purchase on lugobrothersuk.com or via the Lugo Brothers app. No payment is taken during this process and the product is not reserved for you.

We are not able reserve items or guarantee size availability.

Currencies

LOCATION	PAYMENT CURRENCY
Australia	AUD
Bulgaria	LEV
Canada	CAD
Czech Republic	CZK
China Mainland	CNY
Denmark	DKK
EU Zones 1-3	EUR
Hong Kong S.A.R., China	HKD
Hungary	HUF
Japan	JPY
Kuwait	USD
Macau S.A.R., China	MOP
Malaysia	MYR
Poland	PLN
Qatar	QAR
Romania	LEU
Saudi Arabia	SAR
Singapore	SGD
South Korea	KRW
Sweden	SEK
Switzerland	CHF
Taiwan Area, China	TWD
Turkey	TRY
UAE	AED
UK	GBP
USA	USD

Conditions

For security, the billing name and address must match that of the payment method. We reserve the right to cancel any order that does not comply with this or our other security checks.

Your card or other payment method will not be charged until your order is accepted and shipped. It may show a pre-authorisation of the funds when you place your order. Payment will be taken for pre-ordered or personalised items at the time of or shortly after you submit your order and in advance of shipping.

All orders are placed with Lugo Brothers Ltd, which is a UK entity, so your payment provider may apply other international bank charges. If your method of payment is not denominated in the currency of your order, the final price will be charged in the currency of your card. This will be calculated and charged by your card issuer. Lugo Brothers has no control over these charges and cannot predict the amount. Please contact your issuing bank for further information before placing your order.

Security

Online payment card transactions are transmitted using Secure Socket Layer (SSL) encryption technology. For further details see our Privacy Statement.

Declined Payments

If your payment has been declined:

1. Check that your details are correct, such as your 16-digit card number or 3 or 4-digit security code
2. Make sure your card or payment method has not expired
3. If your payment continues to be declined, contact your bank or payment provider

For saved payment details:

1. Check your selected card has not expired
2. Make sure the billing address matches that registered for your card or payment method
3. Check the 3 or 4-digit security code is correct. For security we will ask for this whenever you make a purchase.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

How do I return?

• If you have an account with us please login and request a return.
• Follow the instructions and select the items you want to return.
• You will get a confirmation email with the shipping guidelines once the return request is approved.

How do I return as a guest?

• Click here to request a return.
• Enter your order number, email or phone number to start your return.
• Go to your order history, select the order and items you want to return or exchange and follow the instructions, only 4 steps complete the returns request and submit.
• Once your request is approved, you will get email updates notifications with shipping guidelines.

If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.

if you have any questions or concerns, you can contact us at returns@lugobrothersuk.com. Please note that returns will need to be sent to the following address:

Lugo Brothers Ltd
Morritt House
58 Station Approach
South Ruislip
Middlesex
HA4 6SA
United Kingdom

TO PROTECT YOURSELF AND YOUR PARCEL(S) PLEASE MAKE SURE YOU USE A DELIVERY SERVICE THAT INSURES YOU FOR THE VALUE OF THE ITEM(S) & THE ITEM(S) MUST BE RECORDED & SIGNED FOR.

ANY ITEMS YOU WISH TO RETURN ARE YOUR RESPONSIBILITY UNTIL THEY REACH OUR WAREHOUSE & ARE SIGNED FOR.

ONCE YOUR ITEM(S) ARRIVE BACK TO OUR WAREHOUSE, EXCHANGES/REFUNDS WILL BE PROCESSED AS QUICKLY AS POSSIBLE.

AT THIS STAGE WE ARE UNABLE TO COVER RETURN SHIPPING COSTS.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at returns@lugobrothersuk.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalised items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards. 

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.

Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at returns@lugobrothersuk.com.